Most Americans don’t know much about cars. With over 800,000 auto mechanics in the US, they don’t have to. However, dishonest mechanics might exploit that inexperience by overcharging or suggesting unnecessary and expensive work. So how can you tell if your mechanic is being honest?
Dishonest mechanics may exploit your inexperience or lack of knowledge by hyping up a service with confusing jargon, take what they say with a grain of salt. If you ever hear, “Your car is going to (die, explode, burn) if you don’t do this,” get a second opinion. Dishonest mechanics may tap into your sense of fear and urgency to get you to pay for repairs you don’t need.
Dishonest mechanics may also suggest “shotgun” repairs. A no-start issue on your vehicle will almost never require a starter, battery and alternator replacement. Similarly, it’s very unlikely that your check engine light issue will require the replacement of all catalytic converters and oxygen sensors. Dishonest mechanics will exaggerate the severity of your vehicle’s problem to convince you to pay more for the fix.
With many dishonest mechanics working in the field. It can be hard to recognize an honest mechanic, especially if you don’t know much about cars. Before taking your car to the shop, read your owner’s manual. To an honest mechanic, there is nothing better than an informed customer!
An honest mechanic will communicate exactly what your vehicle needs and why, so you can make an informed decision. Honest mechanics will give you proof of whatever service they are recommending, so you can see it with your own eyes.
Honest mechanics will communicate clearly with you in words you can understand before, during and after the repair. Compare any scheduled repair with your owner’s manual. Honest mechanics will give you written estimates including parts, labor, and other supplies.
At Dr. Automotive in Smyrna, Tennessee, we don’t play games. We communicate with our clients in a straightforward fashion and make sure they understand exactly what they are paying for. For more information or to schedule an appointment, contact us today!